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Chief Marketing Officer Program: Marketing Leadership in the Age of AI

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Program Overview: Chief Marketing Officer Program

The Chief Marketing Officer Program: Marketing Leadership in the Age of AI from Columbia Business School Executive Education is designed to prepare marketing leaders for the evolving demands of the C-suite. Marketing is no longer only about creative storytelling and brand campaigns; it is now a data and technology-driven discipline in which artificial intelligence (AI) is redefining how brands connect, engage, and grow.

The program focuses on how marketing leadership must operate in an AI-enabled data-rich environment. It integrates strategic marketing frameworks with emerging AI applications to align technology adoption with brand strategy and understand how marketing analytics shape digital marketing decisions. You will gain insights on how to identify high-value customers, measure retention, build loyalty, and assess the impact of advertising investments across channels to support more informed C-suite decisions.

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    Key Takeaways

    The Chief Marketing Officer Program will enable you to:

    • Evaluate customer portfolios as strategic financial assets using concepts such as customer lifetime value (CLV), acquisition cost, and retention economics

    • Apply the segmentation, targeting, and positioning (STP) model to inform strategic marketing decisions

    • Develop data-driven and AI-informed marketing strategies

    • Determine how AI tools and insights can be leveraged to gain a strategic marketing advantage

    • Analyze and evaluate market opportunities

    • Examine methods of creating and managing disruption by leveraging new technologies and seeking innovative solutions

    Marketing Leadership in an AI-First World

    Navigate an AI-enabled marketing landscape with a curriculum that integrates critical AI perspectives and applied learning activities.

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    Live online AI sessions and discussions

    Participate in five dedicated live online sessions, including two extended sessions, designed to support deeper discussion and applied learning around AI in marketing.

    Decorative image relating to AI-focused case studies

    AI-focused case studies

    Examine how marketing organizations approach AI adoption, assessing opportunities for value creation alongside governance, ethical, and accountability considerations.

    Decorative image relating to AI-supported learning activities

    AI-supported learning activities

    Engage in analytical reasoning exercises and structured critiques of generative AI outputs to strengthen judgment and practical application in contemporary marketing contexts.

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    AI electives for deeper exploration

    Choose from three AI-focused electives that introduce practical frameworks, strategies, and tools to support organizational decision making in an AI-enabled environment.

    Program Curriculum

    The Chief Marketing Officer Program’s multimodal learning journey is ideal for seasoned marketing executives who want to leverage the power of AI in modern marketing. The comprehensive curriculum combines live sessions conducted by Columbia Business School faculty — along with online guest lectures and fireside chats with industry practitioners. The flexible format allows for peer-to-peer engagement and exploration of “try-it” activities as well as practical case studies. The program culminates in an optional two-day on-campus networking event in New York City, where you can connect with global peers across diverse industries.

    The program’s core modules will address critical issues facing marketing leaders today. Over 18 weeks, you will explore the importance of quantifying your organization’s return on marketing investment with respect to its digital proficiency and gain the necessary knowledge and frameworks to excel as a forward-thinking contemporary chief marketing officer (CMO).

    Customer Centricity and Analytics 

    This section examines how CMOs assess customer lifetime value, define priority segments, and position the brand in a data-driven marketing environment. You will explore how marketing analytics and AI applications support more informed targeting and strategic decision making. Sessions include:

    Live Online Session

    • AI in Marketing

    Online Sessions

    • Customer Centricity

    • Measuring Customer Lifetime Value

    • Positioning in the Digital Era

    • Segmentation and Targeting in a Data-Driven World

    Marketing Strategy 

    This section focuses on how CMOs design and align brand, product, pricing, and go-to-market choices to reach the right customers through the right channels. You will examine how customer centricity and clear brand communication support an integrated marketing strategy from development through execution. Sessions include:

    Live Online Session

    • Customer Centricity

    Online Sessions

    • Agile Marketing and Executing with AI

    • Building Successful Brands

    • Communicating the Brand

    • Going to Market

    • Marketing Strategy: Pulling It All Together

    • Pricing Strategy

    • Product Strategy

    Agile Marketing and Executing with AI

    This section focuses on how CMOs approach innovation through structured creativity, digital marketing, and the use of AI in decision making. You will examine how brand extension, quantitative intuition, and executive leadership perspectives shape marketing strategy in a data-driven world. Sessions include:

    Live Online Sessions

    • AI and the Future of Digital Marketing

    • Leading with AI: The Role of the New CMO

    • Marketing Decisions in an AI Data-Driven World – Developing Quantitative Intuition

    Online Sessions

    • Brand Extension

    • Digital Marketing

    • Foundation of Innovation

    • Systematic Approaches to Creativity

    With a focus on relevant specializations, a choice of one in-class open-enrollment topic will provide you with an opportunity to take a deep dive into some common as well as more complex issues of the day. With a choice of three AI-based electives designed to provide you with concrete strategies and tools to support marketing decisions that are aligned with your organization’s business goals, the program’s takeaways will position you as a growth driver prepared to take advantage of new ways of doing business and facilitate long-term value creation. The topics include:

    • The Business of AI: Shaping the Future of Business with Generative AI

    • Leading Digital Transformation: Rebuilding Organizations for the Era of AI

    • AI-Driven Marketing Strategy: Leveraging New Technologies to Cultivate Enduring Customer Relationships

    • Strategy and Leadership in the Future of Work

    • Designing Customer Experiences

    Note: While Columbia Business School Executive Education will attempt to accommodate participant preference selections, we cannot guarantee that all preferences will be granted due to the high demand for our open-enrollment programs. Electives are subject to change.

    The capstone project enables you to apply your program learning to real-world challenges. At the end of each module, you will work toward overcoming a strategic challenge. To conclude the project, you will revisit a prior decision, analyze it with new insights, and answer related questions or create an action plan to address a challenge in your own organization. Reflecting the CMO’s constant, complex decision-making responsibilities, this project brings together the core concepts of strategic development, execution, analysis, and operational management. By the end, you will be able to:

    • Evaluate an organization’s decision-making effectiveness

    • Identify and resolve decision-making roadblocks

    • Assess an organization’s change and risk tolerance

    • Develop an action plan for organizational decisions

    • Outline steps for executing a decision

    Drawing from the extensive expertise of Columbia Business School’s esteemed faculty, you will examine analytical cases based on real-world marketing issues and reference them to find innovative solutions for the overarching challenges that you face.

    Program case studies include:

    • Amazon: Examine how traditional retailers can redefine their business models to stay competitive in today’s digital world.

    • Starbucks: Examine the impact of shifting consumer spends, investments in new products, and a return to core values on the coffee conglomerate’s success story.

    • The Economist: Develop a positioning statement considering The Economist’s value proposition, business model, and how they have remained relevant in the digital age.

    • Myanmar: The Case of Ooredoo: Determine which investment strategies are most effective to explore the drivers and metrics of CLV to improve customer acquisition and retention.

    • Chase Sapphire: Analyze the reasons Chase Sapphire pursued the millennial customer for its successful reserve credit card offer.

    • Becton Dickinson: Prepare a positioning statement explaining Becton Dickinson’s brand identity in view of its negotiation and cost strategies.

    Meet your cohort peers and faculty in person on Columbia Business School’s Manhattanville campus in New York City during an optional two-day networking event. This event provides you an opportunity to network with your peers as well as professionals from other cohorts to create a lifelong community of global executives.

    Note: Session topics and networking event duration are subject to change.

    Program Highlights

    Networking Event

    Interact with faculty, peers, and global industry leaders at an optional two-day on-campus networking event.

    Live Online AI Series

    Explore AI-driven marketing insights with expert faculty through a live online series.

    World-Renowned Faculty

    Learn from Columbia Business School faculty, thought leaders, and industry experts.

    Peer Learning

    Learn from high-achieving peers from around the globe, and build your network.

    Success Coach

    Craft your learning journey in line with your career goals with a success coach assigned to your cohort

    Practitioner Insights

    Learn from industry experts during the program to gain actionable insights and implement learning into practice

    Weekly Live Sessions

    Experience live online sessions with a success coach as well as periodic guest lectures by faculty, industry leaders, and career advisors

    Flexible Learning Journey

    Balance learning with your busy work schedule by dedicating just three to five hours each week toward program sessions and learning activities

    CIBE Holder Benefits

    Receive Certificate in Business Excellence benefits upon completion and become part of a distinguished global community

    Executive Peer Group and Networking Event

    The enriching environment of the networking event provides participants with the invaluable opportunity to build a robust network with marketing leaders who bring diverse experiences, cultures, and perspectives. Engaging in thoughtful discussions, they can exchange cutting-edge insights and knowledge that are integral in staying abreast of industry trends. The networking event showcases the vibrant community where Chief Marketing Officer Program participants become invaluable contributors.

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    Meet the Faculty Director

    The Chief Marketing Officer Program goes beyond theoretical knowledge and offers a dynamic connection to the real-world business landscape. Along with drawing on the expertise of accomplished faculty, the program also provides actionable insights through engaging online guest lectures, effectively bridging the gap between theory and practical application. Their diverse backgrounds and specializations provide you with a multifaceted and comprehensive learning experience.

    Profile picture of professor Oded Netzer
    Oded Netzer

    Arthur J. Samberg Professor of Business, Columbia Business School

    Contributing Faculty

    Profile picture of professor Silvia Belleza
    Silvia Bellezza

    Gantcher Associate Professor of Business, Columbia Business School

    Profile picture of professor Melanie Brucks
    Melanie Brucks

    Assistant Professor of Business, Marketing, Columbia Business School

    Profile picture of professor Jennifer Fernandez
    Jennifer Fernandez

    Lecturer of Marketing, Columbia University School of Professional Studies

    Profile picture of professor Christopher J. Frank
    Christopher J. Frank

    Adjunct Professor of Marketing, Columbia Business School

    Profile picture of professor Kinshuk Jerath
    Kinshuk Jerath

    Professor of Business, Marketing, Columbia Business School

    Profile picture of professor Mark Sarvary
    Mark Sarvary

    Former CEO of Tempur-Sealy

    Profile picture of professor Miklos Sarvary
    Miklos Sarvary

    Carson Family Professor of Business; Co-Faculty Director, Media and Technology Program; Columbia Business School

    Profile picture of professor Rom Schrift
    Rom Schrift

    Associate Professor of Marketing, Indiana University, Kelley School of Business

    Hear from Past Participants

    Luis Armendaris,

    Chief Strategy Officer, VTech Dealer IT

    "It is clear that the value of the experience gained from this program transcends any piece of paper. My mind is filled with more knowledge than I expected, and my life is fil...

    Andrea Garcia Gatterer,

    Chief Executive Officer, Medstory

    "This program has been a game changer for me. I am deeply appreciative of the enriching learning experience and extend my gratitude to the distinguished faculty. As I conclude...

    Mian Abdul Samad,

    Director Marketing and Commercial Excellence, Salehiya Healthcare

    "This comprehensive Chief Marketing Officer Program provided a remarkable platform for learning and interaction with a diverse cohort of accomplished professionals worldwide. ...

    Richard George,

    Global Head, Business Marketing, LSEG (London Stock Exchange Group)

    "The program provided such a diverse learning experience through the core curriculum covering modules in branding, marketing strategy and positioning, segmentation and targeti...

    Susan Gilmartin,

    Chief Marketing Officer, Community Brands/Momentive Software

    “The Chief Marketing Officer Program from Columbia Business School Executive Education provided valuable insights into real-world challenges and helped me think critically abo...

    Scott Conerly,

    Vice President of Marketing, Wild Mike's Ultimate Pizza

    “The best part of the Chief Marketing Officer Program is the people. Working alongside so many talented and driven people while being coached and advised by some of the best m...

    Ana María García López,

    Head of Marketing Spain and LATAM, SiteGround

    “The best part of the Chief Marketing Officer Program was the professors and the cohort. The content is connected to the real world and highly applicable. It really pushes you...

    Susan Gilmartin,

    Chief Marketing Officer, Community Brands/Momentive Software

    “The Chief Marketing Officer Program from Columbia Business School Executive Education provided valuable insights into real-world challenges and helped me think critically abo...

    Scott Conerly,

    Vice President of Marketing, Wild Mike's Ultimate Pizza

    “The best part of the Chief Marketing Officer Program is the people. Working alongside so many talented and driven people while being coached and advised by some of the best m...

    Ana María García López,

    Head of Marketing Spain and LATAM, SiteGround

    “The best part of the Chief Marketing Officer Program from Columbia Business School Executive Education was the professors and the cohort. The content is connected to the real...

    Who Is the Chief Marketing Officer Program For?

    The ideal candidate for the Chief Marketing Officer Program is someone ready to make significant changes in today’s fast-evolving marketing environment.

    • Existing CMOs or professionals stepping into the CMO role

    • Entrepreneurs and consultants looking to enhance their marketing skills and discover frameworks to formulate their organization’s future marketing road map

    Participants are required to have:

    • A minimum of 10 years of work experience

    • Fluency in written and spoken English

    Example image of certificate that will be awarded after successful completion of this program

    Certificate in Business Excellence

    Upon completion of the Chief Marketing Officer Program, participants are awarded the Certificate in Business Excellence from Columbia Business School Executive Education. The certificate is a recognition of their achievement and the investment they and their organization have made in their education and development.

    As a Certificate in Business Excellence holder, you will receive a 25 percent tuition benefit for full-price Executive Education in-person programs lasting three and four days and all full-price online programs. Exclusions apply

    Certificate holders will also be awarded select Columbia Business School Alumni benefits.

    Your digitally verified certificate will be issued in your legal name and emailed to you, at no additional cost, upon completion of the program, including all modules of the program (online, in person, or live online, inter-module). All certificate images are for illustrative purposes only and may be subject to change at the discretion of Columbia Business School Executive Education.

    CIBE Holder Benefits

    As a Certificate in Business Excellence holder upon completion of this program, you will be awarded select Columbia Business School alumni benefits.

    • Access to Columbia Business School Alumni Career Services resources, including unique career content, a job board, an online networking platform, the alumni directory, and more​

    • Invitations to alumni events and programs around the world​

    • Eligibility to join Columbia Business School alumni clubs​

    • Global networking opportunities​

    • Lifetime Columbia Business School forwarding email address​

    • Subscription to our alumni publication Columbia Business

    Your digitally verified certificate will be issued in your legal name and emailed to you, at no additional cost, upon completion of the program, including all modules of the program (online, in person, or live online, inter-module). All certificate images are for illustrative purposes only and may be subject to change at the discretion of Columbia Business School Executive Education.

    Why Columbia Business School

    Columbia Business School is one of the world's leading business schools and prides itself on its excellent faculty who provide students with superior knowledge and thought leadership across divisions and disciplines. Its location in New York City and strong industry ties offer students access to top business minds, and its diverse community spans sectors and nations, making an impact in small startups as well as established industries. Columbia Business School is perhaps best known for value investing and the seminal work completed in that area by professors Benjamin Graham and David Dodd. It is affiliated with 13 winners of the Nobel Prize in Economics, including former professor Robert Mundell and current professors Joseph Stiglitz and Edmund Phelps-more than any other business school in the United States. The school has an international emphasis, and many alumni have achieved distinction in the public as well as the private sectors.

    FAQs

    A Chief Marketing Officer (CMO) Program is a specialized course designed to provide advanced leadership training in marketing strategy, digital innovation, and organizational growth. The Chief Marketing Officer Program from Columbia Business School Executive Education builds on this foundation, equipping senior marketing leaders with the tools to navigate today’s data-driven landscape and drive lasting business impact.

    The Chief Marketing Officer Program at Columbia Business School Executive Education is a comprehensive learning experience for senior marketing leaders. The course delivers training that combines traditional marketing foundations with data, digital strategy, and innovation to prepare CMOs to lead effectively in a rapidly evolving business environment.

    Becoming a CMO requires progressing through senior marketing roles while building expertise in strategy, digital innovation, and leadership. A structured course or executive training program, such as the Chief Marketing Officer Program from Columbia Business School Executive Education, can accelerate the journey.

    Becoming a CMO requires deep marketing knowledge, leadership training, the ability to use data and technology effectively, and strong business skills. A course like the Chief Marketing Officer Program from Columbia Business School Executive Education helps you strengthen these qualifications with advanced concepts in analytics, strategy, and innovation.

    Most professionals reach the CMO level after 10 to 15 years of progressive experience in marketing and leadership roles, supported by continuous training along the way. Completing a CMO course such as the Chief Marketing Officer Program from Columbia Business School Executive Education provides focused learning that can help shorten the path.

    The pathway to becoming a CMO often begins with roles in marketing, sales, or demand generation and advances into leadership positions that require broader business impact. Along this journey, ongoing training combined with a course like the Chief Marketing Officer Program from Columbia Business School Executive Education supports development through structured learning, case studies, and leadership growth.

    The Chief Marketing Officer Program has been designed with your busy schedule in mind. You will be required to commit no more than three to five hours per week, enabling you to benefit from this transformative program while fulfilling your day-to-day work responsibilities. The impactful program offers a blend of self-paced modules and live interactions.

    The 9- to 12-month learning journey includes live online and video online sessions with renowned faculty, industry experts, and global peers. You can take advantage of weekly live sessions and the Slack channel to ask questions and discuss ideas with your cohort participants. Real-world examples and a debrief of the program learnings are delivered through a combination of recorded video and live online lectures. The program concludes with an optional two-day on-campus networking event on the Columbia Business School campus in New York City.

    The Chief Marketing Officer Program from Columbia Business School Executive Education approaches AI from a marketing leadership perspective, focusing on how it informs strategic decision-making rather than technical execution. Through dedicated live online sessions, application-based learning and a strategic perspective that CMOs need to ethically and successfully implement AI at scale, the program helps participants assess AI’s impact on customer strategy, analytics, brand leadership, and responsible adoption.

    The program fee covers teaching fees, all academic material, and access to online coursework. The fee does not include accommodations for the two-day in-person networking event, travel expenses (domestic, international, visa fee, and more), and other expenses not specifically mentioned in the fees.

    You can pay the full program fee up front or pay in easy installments. If you apply well in advance of the program start date, you can receive a fee benefit. If you would like to approach your company with a sponsorship request for this program, here is a customizable template that you can use.

    Yes. Closed-captioning and transcripts for all pre-recorded videos as well as closed-captioning for recordings of live sessions is available.

    Emeritus collects all program payments, provides learner enrollment and program support, and manages learning platform services.

    For the program refund and deferral policy, please click the link here.

    Program fees for Emeritus programs with Columbia Business School Executive Education may not be paid for with Title IV financial aid funds. Participants may be able to pay the program fee with funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008, or similar types of military education funding benefits. Participants must contact the Columbia University’s Office of Military and Veterans Affairs to determine benefit eligibility.

    An email forwarding address is not an inbox and does not store or send messages. Users cannot log in to a forwarding address to view messages as it does not have its own mailbox. Instead, it functions solely to redirect incoming emails to another active email account.

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    Email forwarding address: janedoe@gsb.columbia.edu

    Target address: janedoe@gmail.com

    Questions? Connect with a Program Advisor

    Email: columbia_cmo@emeritus.org

    Phone: +1 567 587 1669 (U.S.) / +44 1156 471398 (U.K.) / +971 80 0035703759 (U.A.E.) / +52 55966 08595 (LATAM)

    Early applications are encouraged. Admissions are reviewed on a first-come, first-served basis.

    Flexible payment options available.

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